FREE WORLD WIDE SHIPPING

Shipping

FREE shipping world wide!!!

Our products are sourced from all over the world.  Please allow between 15-45 days for your order to arrive. If more than 45 days have passed please email us at heartlesshotelshop@gmail.com to review the status of your order. Refunds will be handled through email if necessary.

Heartless Hotel is not responsible for lost or stolen packages or packages delayed in transit.

The shipping cost for orders is non refundable.

Express shipping available, please contact us for a quote.

INTERNATIONAL TAXES AND CUSTOMS CHARGES

International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. SILK AND HONEY is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

If you have any questions or concerns regarding import taxes and customs duties, please contact our Customer Care team prior to placing your order.